ABSTRACT
Chapter Two, Humanizing Mindset, offers concepts and practices that help leaders drive an organizational culture of humanization and belonging at a time when teams and organizations need both. The chapter describes a humanizing mindset as an antidote to workplace approaches based on Industrial Age values which bred transactional modes of interaction that can be dehumanizing and inequitable, and that have become newly problematic and ineffective. This chapter offers curated workplace learning approaches such as workplace storytelling, story-based inquiry, institutional holding, and inner-resource cultivation skills-building for leaders and teams to move the dial on workplace humanization by cultivating relational trust and a sense of shared purpose and belonging. It offers rich reflective practices for identifying implicit biases and the invisible logics—yours and those embedded in the structures and habits of the organization—that limit individual and collective ability to see and interpret the workplace, others, and self clearly.
