ABSTRACT
The first classroom for learning about conflict management is the family of origin. As our social circle grows, we bring others into our family circle and identify with families apart from only our family of origin. Some families manage interactions well and have at their core a concern and respect for others. Unfortunately, other families may have poor communication skills and dysfunctional relationships that result from a lack of understanding of or value for others. Every family has norms that developed over time and rules of certain types of behavior that are expected of their members that affect how they engage in conflict. Four types of families discussed in this chapter include consensual families, pluralistic families, protective families, and laissez-faire families. These family types differ in the amount of conformity that is expected and the amount of communication that typically occurs among family members. Family stories, rituals, and traditions are ways to pass down values, family identity, and behavior expectations, including expectations about conflict. As families merge, new norms and rules must be negotiated. Privacy management theory explains many of the interactions that occur as family members attempt to regulate who knows what information. Suggestions are made for improving family communication.
