ABSTRACT
Quality has been defined as “meeting agreed requirements” (1) and throughout a building project a “chain of conformance to requirements” can only be realised by controlling the inputs to every task in every phase of the project process (2). The concepts, principles and mechanisms for managing quality in any product or process have come from the manufacturing industries where there is usually a single and continuous responsibilty for both the design and production of an artifact by a single party. This fact is reflected in the
International Standard for quality (3) and has caused some confusion when the construction industry attempts to adopt the Standard to its own work.
