ABSTRACT

Our book has focused on the application of Hoshin Kanri (HK) in higher education (HE), drawing on experiences from many colleagues and institutions across the globe. The common themes bringing the HK body of knowledge together are strategy development and deployment; strategic initiatives; staff engagement; Catchball; visual management; plan do check act (PDCA); identifying performance gaps and targets for the future; and compelling stories. These themes provide us with the opportunity to share strategy development, deployment, and management in HE, and in any professional setting.