ABSTRACT
information technology(IT) outsourcing is the use of a third party to provide services rather than using those in-house. It has become a growth industry and will continue to grow beyond the year 2000. Today, it has become commonplace for firms to outsource at least some aspect of their IT services. Some of the more popular services are:
application development
data center
desktop/personal computers
network (e.g., LANs, WANs)
support services/help desk
training
year 2000