ABSTRACT

the outsourcing of information services has recently received a great deal of attention. Today, IT management can form contracts with third-party vendors for almost all IT services ranging from data center operations to acquiring packaged software and systems development. IT outsourcing literature provides some reasons why outsourcing is popular:

Because of the economies of scale, companies’ costs are reduced.

Companies are able to purchase expertise that is not otherwise available.

IT staff is available for projects that may have a greater strategic value.