ABSTRACT

Local leaders don’t need to become professional facilitators or hire expensive consultants to run a great meeting. Public Engagement Made Easy offers practical and affordable methods that bring ease to one of the most challenging aspects of any local leader’s role: involving the public. The tools and techniques in this book will empower planners, public managers, decision-makers, and other leaders to implement effective public engagement programs that build trust within communities and contribute to successful decisions that stand the test of time.

chapter One|10 pages

Introduction

part |64 pages

Part One

chapter Two|4 pages

When public engagement goes sideways

chapter Three|19 pages

What is public engagement?

chapter Four|15 pages

Mistakes and bad techniques

chapter Five|14 pages

Why no one wants to do public engagement

Common objections

chapter Six|10 pages

The benefits of public engagement

part |92 pages

Part Two

chapter Seven|13 pages

Three rules of public engagement

chapter Nine|23 pages

How to prepare for successful public engagement

Preparation is the path to easier public engagement.

chapter Eleven|14 pages

Facilitation techniques for (almost) any occasion

chapter Twelve|6 pages

Measure success

chapter Thirteen|15 pages

Social media & online engagement techniques