ABSTRACT

This book provides an analysis, a synthesis, and an application of over 50 years of organizational communication higher education research. What distinguishes one university from another is how members communicate with each other, and what distinguishes successful higher education organizations from others are their unique communication practices. Bringing important lessons and knowledge from the field of Communication Studies into Higher Education, this volume integrates research and theory to help improve organizational communication both across and outside the campus. Topics range from burnout and morale to student recruitment and organizational change. The volume addresses a current and pressing need at research universities, undergraduate programs, and community colleges and helps higher education scholars, researchers, and administrators confront organizational communication challenges.

chapter 1|12 pages

Human Information Processing

chapter 2|22 pages

Human Communication

chapter 3|26 pages

Higher Education Organizations

chapter 4|20 pages

Information Processing Challenges

chapter 5|30 pages

Communication and Morale

chapter 6|40 pages

External Communication

chapter 7|25 pages

Leadership

chapter 8|38 pages

Communication and Organizational Change